BigFix Consumer Edition Help

ID: 12

Why isn't BigFix fixing a problem that I know I have?

My computer is having a problem, but I do not see any Fixlet messages about the problem from BigFix. Why isn't BigFix detecting the problem?


BigFix is capable of identifying and correcting many different types of problems on computers, and there are thousands of Fixlet messages that have been created to identify and fix these problems.

Unfortunately, there are so many potential problems on computers that BigFix cannot possibly address them all. If your computer is crashing or experiencing other problems, there may not be a Fixlet message that has been created to address your specific problem. However, as more hardware, software, and computer vendors continue to license BigFix technology, the scope and quantity of Fixlet messages will continue to increase thereby increasing the number of problems that BigFix will solve.